Upgrade your NBN service

The nbn™ network is evolving. With more fibre across the network, more Australians are getting the chance to access a faster, more reliable internet connection.

Upgrade to an nbn™ Full Fibre Service. Complete your details below, submit the order and a team member will be in touch.

Name

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Personal & Contact Details

First Name(Required)

Last Name(Required)

Company Name (if applicable)

Company ABN (if applicable)

Contact Telephone Number(Required)

Contact Email Address(Required)

NBN Service - Site Installation Details

Street Address of NBN Service(Required)

Town/Suburb(Required)

State(Required)

Postcode(Required)

NBN Service Details

What is the current NBN technology at your location?

Select the Speed Tier for your Fibre to the Premises (FTTP) service(Required)

Service Contract Term(Required)

Comments

Terms and Conditions(Required)

I accept the terms and conditions

1. All prices quoted are inclusive of GST. 2. For locations on FTTN: If you are eligible and you would like to upgrade to FTTP, you will need to order a plan on minimum speed tier 100/40. For locations on FTTC: If you are eligible and you would like to upgrade to FTTP, you will need to order a plan on minimum speed tier 250/25. Depending on factors such as complexity and your building type, additional costs may apply. If these costs apply, Click Access will confirm your acceptance of these costs in writing, prior to acceptance of your order. 3. Payment of your account is via monthly direct debit only. We will contact you directly to arrange direct debit. Dishonoured direct debit payments may incur a charge. 4. Acceptable Usage Policy applies. 5. The offer of an NBN Free Fibre Upgrade is conditional upon the upgraded service being connected for a minimum term of 12 months. If you choose to cancel your service or it is disconnected for any reason within the 12 month contract term you will be charged an early termination fee of $225.00. These charges will appear on your final account and must be paid by the due date printed on the bill. 6. You must provide 14 days notice to us to disconnect a service. 7. You must obtain the consent of the property owner to have the NBN Free Fibre Upgrade service installed. The installation will be performed during business hours, and you will need to be onsite to provide access for the installation technicians. 8. You agree to waive the Customer Service Guarantee when taking this service. If you do not choose to waive your rights under the Customer Service Guarantee, we cannot provide you with this service. 9. The terms and conditions listed on this page is a summary only. Full terms and conditions apply and a copy of the terms and conditions is available by clicking here. 10. By submitting this online application form for an NBN free fibre upgrade, you are hereby authorising Click Access Pty Ltd to provide you with the service contained in your application, and you further warrant that you have read and understood the full terms and conditions and agree to those terms and conditions.