NBN - How Do You Connect?

With the ongoing arrival of the National Broadband Network in homes and businesses all over Australia, it's no wonder that some of us are asking questions.

  • How fast will my internet speed be?

  • What's the difference between Fibre to the Node and Fibre to the Curb?

Speed Tiers

There are four different speed tiers.

  • Tier 12 - Perfect for light web browsing, where only one device is likely to be connected to the internet at any given time.

  • Tier 25 - Great for when there are a few of you, or where more than one device is connected to the internet at the same time.

  • Tier 50 - Great for when multiple users are connected to the internet at the same time with higher requirements for things such as streaming and online gaming.

  • Tier 100 - Ideal for customers doing data-hungry things such as downloading movies and music, playing video games online, or streaming live video and TV.

Factors Affecting Speeds

  • WiFi - In most instances, a connection over WiFi will be slower than if you were connected physically to your modem with a cable, particularly if there is a wall in the way or there are multiple users on the same Wi-Fi network. WiFi performance can also be impacted by interference from surrounding devices and nearby users on the same channel.

  • Congestion Prioritisation - If there is a lot of "traffic" (i.e. lots of people downloading stuff at the one time) your internet speed can be impacted.

  • Equipment - Older or outdated equipment such as modems can affect the speed of your connection. Other equipment such as filters, and internal wiring may also cause speed issues.

  • Overseas content - Content being downloaded from overseas servers can be slower than domestic content due to congestion on international pipes.

Types of Technology

NBN has adopted a multi-technology mix, which means that not every connection is the same. This will result in customers receiving different speeds depending on the type of technology they are connected to.

  • Fibre to the Node - Fibre is connected to a node and using the existing copper network to complete the connection to a premise. Many residential areas utilise this type of connection and therefore "share" the connection with other households.

  • Fibre to the Basement - Fibre is connected to a building's communication room then utilising the existing technology in the building to connect a premise. Used in apartment blocks or multi-level hotels.

  • Fibre to the Curb - Fibre is connected to a Distribution Point Unit generally located inside a pit on the street and using existing copper network to complete the connection to a premise.

  • Fibre to the Premise - Premises that are connected directly with fibre. Customers in most cases will receive the best possible speed available.

  • HFC - Fibre is connected to a node and uses the existing Pay TV or cable network to complete the connection to a premise.

  • Fixed Wireless - Data travels from a transmission tower to a rooftop antenna which is connected to a network device connected to the premise. This is not a wired connection.

How can you find out which type of technology applies to your NBN connection?

Head to the roll-out map right here: https://www.clickaccess.com.au/nbnrolloutmap

Enter your address and you'll see which type of technology your premises will use.

For more information on our NBN plans, have a look here: https://www.clickaccess.com.au/nbnplans

Or feel free to give us a call on 07 5315 5440.

Get Connected. Stay Connected.


Get Connected to any of our NBN plans on a 12 month contract during the month of April, 2019, to receive the first month of your plan for free!

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PO Box 1255, Buderim  QLD  4556

Mooloolah Valley, Sunshine Coast, Queensland

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