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Personal Details

Billing Address and Contact Details


NBN Service:  Site Installation Details


NBN Service Details


Terms and Conditions

All prices quoted are inclusive of GST.  2.  Total minimum commitment is dependent on the plan you choose.  Full pricing can be viewed on the Critical Information Summary for the specific plan.  3. Dishonoured direct debit payments may incur a charge.  4. Acceptable Usage Policy applies.  5. If you choose to cancel your service or it is disconnected for any reason within the contract term you will be charged an early termination fee of $99.00.  If you have purchased a modem from us using a Monthly Repayment Option, you are also liable for the balance owing.  These charges will appear on your final account and must be paid by the due date printed on the bill.  You must provide 30 days notice to us to disconnect a service.  6. We will deliver your service to the Network Boundary Point at your premises, which is defined as the physical port or "UNI" on the NBN Network Termination.  The cabling that is required in your premises beyond the Network Boundary Point is your cost and responsibility, as is the provision of a suitable 240V AC power outlet.  7. You must obtain the consent of the property owner to have the NBN installation performed.  8. The installation will be performed during business hours, and you will need to be onsite to provide access for the installation technicians.  9. A single static IP address is provided which may be changed due to technical and operational reasons by providing 30 days notice.  10. Many factors affect speeds including but not limited to: network configuration, line quality and length, customer premises interference, traffic, hardware and software.  11. Data Allowance: each month includes both upload and download traffic for that billing period and quota not used in a month is not carried forward to the next month.  12. If you have chosen a shaped plan, once you have reached your data allowance, the speed of your service will slow to 512 kbps.  13. The New Development Charge (NDC) which is a one-time charge of $300 will apply to all new orders for NBN in new development locations and applies to the first connection at a premise in a newly developed area (e.g. new housing estate/suburb or sub-division of existing property) with no pre-existing telecommunications infrastructure.  14. A subsequent installation charge may apply to connections where NBN Co are required to activate a copper pair to complete the installation.  15. Customer Service Guarantee - You agree to waive the Customer Service Guarantee (CSG) when taking this service.  If you do not choose to waive your rights under the Customer Service Guarantee, we cannot provide you with this service.  16.  The terms and conditions listed on this page is a summary only.  Full terms and conditions apply and a copy of these terms and conditions is available by clicking here.  17.  By submitting this online application form, you are hereby authorising Click Access Pty Ltd to provide you with the service contained in your application, and you further warrant that you have read and understood the full terms and conditions and agree to those terms and conditions.

07 5315 5440

PO Box 1255, Buderim  QLD  4556

Mooloolah Valley, Sunshine Coast, Queensland

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