Help Centre
For answers to your most common questions, click the appropriate link below.
If you can't find the answer you're looking for, simply call us on 07 5315 5440.

NBN

Accounts & Billing

How do I add a new question?


To add a new question go to app settings and press "Manage Questions" button.




Can I insert pictures in my FAQ?


Yes! To add a picture follow these simple steps:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a picture to
  4. When editing your answer, click on the picture icon and then add an image from your library




Can I insert a video in my FAQ?


Yes! Users can add video from YouTube or Vimeo with ease:

  1. Enter App Settings
  2. Click the "Manage Questions" button
  3. Click on the question you would like to attach a video to
  4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
  5. That's it! A thumbnail of your video will appear in answer text box




How do I edit or remove the "FAQ title"?


The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.





07 5315 5440

PO Box 1255, Buderim  QLD  4556

Follow us on Social Media
  • Facebook Social Icon
  • Instagram Social Icon
  • Twitter Social Icon

Copyright ©2018 by Click Access Pty Ltd ABN 94 619 417 793