WHAT WE’RE ALL ABOUT
Ask yourself the following:
Have you ever felt frustrated with your current service provider?
Have you wasted your valuable time on the phone trying to find a simple solution?
Here at Click Access, we understand your frustrations.
We like to do things a little differently.
Our aim is to provide outstanding customer service to exceed your expectations.
We are based on the Sunshine Coast and although we have an Australian call centre based in Sydney, we encourage our customers to call us first.
For all sales enquiries, technical and accounts support, we answer the phone ourselves. First time, every time.
We do what we say we will do.
If you book an appointment with us, we turn up on time.
If you want to change your address details, we update our database straightaway.
Need technical support? We're here - just call.
We practise open and honest communication.
Our team is upfront - we won't try and sell you something if you don't need it.
We endeavour to work with our clients by providing customised solutions.
We focus on impact and deliver value.
Our director has 30 years of experience in the telecommunications industry and applies a vast range of knowledge and skill to all projects, big or small.
If you're not completely satisfied with the work we do or the products we supply, let us know and we'll do our best to change your mind.
The value we provide lies in our high standard of personalised customer service.
We appreciate our customers and we say thank you.
Without you, we wouldn't have a business. It's as simple as that.
We value each and every one of you, and we're grateful that you place your trust in us.